Frequently asked questions

Absolutely. At Boutaryshop, we take the security of your personal and financial data very seriously. We use SSL encryption technology to protect your transactions and will never share your data with third parties without your consent. Additionally, we offer multiple secure payment options to ensure a worry-free shopping experience. You can trust us to keep your information safe at all times.

Delivery time varies depending on your location and the shipping method selected. Typically, orders within the United States may take 3-7 business days to arrive once processed. We will provide you with a tracking number so you can track your order at all times.

Yes, we offer international shipping to several countries. Delivery times may vary depending on location and local customs regulations. Typically, international orders may take 7-21 business days to arrive once processed. We recommend that you review our international shipping options when making your purchase.

We are here to help you at any time. You can contact our customer service team via email boutaryshop@gmail.com (boutaryshop@gmail.com), phone or live chat Whatsapp: 786 918-1947 (https://wa.me/17869181947). Visit our contact page for more information and we are ready to answer all your questions and provide you with the assistance you need. Your satisfaction is our top priority.

You can edit the title from the options tab in the app. If you don't want to show the title, deactivate the option from 'Information to show'.

The durability of Gold Plated jewelry may vary depending on care and use. In general, with proper care, Gold Plated jewelry can last several years. It is important to avoid contact with water, harsh chemicals and perfumes, as these can accelerate the wear of the gold plating. To keep your Gold Plated jewelry in optimal condition, we recommend following these tips: avoid contact with water and chemicals, remove jewelry before bathing, swimming or intense physical activities, wipe gently with a soft, dry cloth after each Use to remove sweat residue and cosmetic products, and store it in a dry place away from direct sunlight.

The term "Gold Plated" refers to a process in which a thin layer of real gold is applied onto a base metal, usually stainless steel. This creates a look similar to solid gold at a more affordable cost. Unlike gold plated jewelry, which has a thinner layer of gold, Gold Plated has a thicker layer, resulting in greater durability and resistance to tarnish.

Our warranty covers manufacturing defects and material-related issues. However, normal wear and tear due to regular use is not covered by the warranty. We recommend you follow our care tips to extend the life of your Gold Plated jewelry. If you have any questions or concerns, please do not hesitate to contact our customer service team.